Q: Are you a manufacturer company?
A: We are an OEM/ODM Professional manufacturing company in dentistry since 2009 with more than 15 years' experience
Q: How long is your delivery time? If I want to customize the products, how long does it take?
A: 1. If the products are in stock, it is 5-7 working days.
2. We can provide customized services for our customers. It usually takes 15-30 days.
A: We will make quotation after you send us your order (including product name, model and quantity). If you agree with the quotation, please send us your company name, address and telephone for goods delivery. We will make proforma invoice and inform you the payment way. Goods delivery details will also be informed accordingly.
Q: How is your company's product after-sales service?
A: The product warranty period is 12 months, and we can provide after-sales service support. We have professional pre-sales and after-sales departments that can respond to you within 24 hours to resolve any technical issues.
If you have problem in using, you can describe the problem details, we will ask technician to give your solution. Free spare parts can be provided if necessary.
A: T / T, Westerin Union ,RMB ,Paypal etc.
Q: How is the package of goods? Delivery methods?
A: 1. Standard wooden box or carton boxes
2. Express, air, sea freight according to customer requirements.
